Stakeholder engagement

For more than 30 years, ACIL Allen has combined expertise in program evaluation, public policy and strategy with stakeholder engagement.

We gather perspectives of stakeholders for governments and their agencies, industry, associations, and the community sector. We work with clients to understand the effectiveness of their operations, programs and services to better adapt to meet the needs of communities and clients.

Our services include:

  • co-designing stakeholder engagement strategies that are tailored and culturally appropriate
  • designing, conducting and analysing surveys
  • facilitating workshops, focus groups and one-on-one interviews
  • conducting strategic planning workshops
  • administering public consultation processes, through submissions at local and national levels
  • connecting people online through discussion forums and live web chats
  • developing tailored communication materials, including discussion guides and options papers
  • analysing and reporting qualitative data gathered through engagement activities.


Survey design ensuring accurate, incisive and relevant data is essential for effective government policy development and sound business decisions.

Governments use surveys to evaluate how well government programs deliver services, whether those services are meeting needs, and often to contribute towards an assessment of the effectiveness and efficiency of services, programs and policy.

Businesses undertake market research using surveys to better understand their customers, competitors and opportunities, and make better business decisions.

Using data - both qualitative and quantitative - strengthens policy development and analysis, including market and government program analysis.

How ACIL Allen can help you

We regularly undertake surveys - online, telephone, paper-based and in person - to collect quality information for businesses, governments and non-government organisations.

Our expertise includes all aspects of the survey life-cycle, including:

  • survey planning
  • instrument and question design
  • sample design and sourcing
  • survey implementation
  • response management
  • collection of quantitative and qualitative data
  • analysis of survey data
  • reporting for internal and external use.

Our survey instrument and approach is often reviewed and approved by external reviewers. Our research techniques often involve the conduct of research involving human participants and groups of people that require additional protections through ethics approval processes.