Our people
Andy Chiang
Principal
Andy is an experienced consultant who is deeply passionate about using robust research evidence to inform government policy. He has worked across a wide range of government services, including but not limited to criminal justice, health, education and economic development. He has significant expertise in the use both qualitative and quantitative methods in program evaluations, legislative and regulatory reviews, and strategic planning.
About Andy
Andy has significant experience in program evaluation, where he utilises his prior experience to develop novel and innovative methodologies to provide better evidence to government. His quantitative skills include the use of complex and large data linkage, combined with sophisticated hypothesis testing methodologies, to isolate and quantify the impacts and outcomes of programs. Some examples include:
- the evaluation of the Digital Solutions: Australian Small Business Advisory Service, where he worked with the Commonwealth Department of Treasury and the Australian Bureau of Statistics’ Business Longitudinal Analysis Data Environment (BLADE) data to understand the impacts on small businesses that participated in the program
- the evaluation of Victoria’s Fixated Threat Assessment Centre, which included a whole-of-government linkage of data across justice, health and individual service providers to understand the effectiveness and impact of the program on a wide range of justice and health outcomes for individuals.
Andy also brings significant skills in complex stakeholder consultation and qualitative research. He has worked with and engaged effectively with a wide range of stakeholders on complex matters for evaluations and reviews, including:
- consulting with the Commonwealth and State governments, legal professionals, community members and service providers as part of reviews and evaluations related to legal assistance services
- engaging with governments, insurers, health professionals, and community to guide legislative and regulatory reforms across a range of areas, including gambling and liquor licensing, aged care and WorkCover
- interviewing vulnerable populations such as young people experiencing mental health issues and substance abuse issues, family violence perpetrators and victim survivors.
Andy has also been involved in several projects focused on the organisational performance of government entities and workforces. These include:
- a legislatively mandated review of the Queensland Family and Child Commission on the performance of its functions, including the effectiveness, efficiency and economy of the organisation
- an operational review of the Koorie Education Workforce in Victoria
- reviews of the design and implementation of the Child Information Sharing Scheme and Child Link in Victoria to understand the impact of these reforms on child safety.
Andy holds a Bachelor of Arts (Hons) and PhD (Social and Political Science) from the University of Melbourne.